How do I log in or reset my password?

Created by Ticketing Support, Modified on Mon, 26 Oct at 2:54 AM by Ticketing Support

Log in with the email you used to buy your tickets. Bought as a guest? Sign up with that same email and your tickets will be waiting in your account. Forgotten your password? Reset it from the log in page.

Log in

  1. Go to https://events.pulseticketing.com.au and click LOG IN at the top right.
  2. Enter your Email and Password.
  3. Click SIGN IN.

Signed up with Google or Facebook? Click CONTINUE WITH and the Google or Facebook button instead.

Forgot your password, or never set one?

  1. Click LOG IN, then Forgot your password?.
  2. Enter the email you used to buy your tickets.
  3. Click SEND PASSWORD RESET INSTRUCTIONS.
  4. Open the email and follow the link to set a new password.
  5. Log in with your email and new password.

Create an account

  1. Click SIGN UP at the top right.
  2. Enter your Email, then a Password and Confirm Password. Or click CONTINUE WITH Google or Facebook.
  3. Click CREATE NEW ACCOUNT.

Use the same email you buy tickets with, so your tickets show up in your account.

Bought as a guest?

You don't need an account to buy tickets. An account lets you see and download your tickets any time, change names and resell.

If you checked out as a guest, sign up any time using the email you bought with. Your tickets will then appear in My Tickets. See Create an account above.

Change your password while logged in

  1. Click the person icon, then EDIT PROFILE.
  2. Click Send password reset email.
  3. Follow the link in the email to set a new password.

Reset email not arriving?

  • Check your spam, junk and promotions folders.
  • Make sure you entered the email you bought with. Tickets bought by a friend are in their account.
  • Wait a few minutes and try again.

Still stuck?

Submit a support request from the email you bought with. We'll never ask for your password.

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