How do I update my details, change my email or delete my account?

Update your name, phone number and email on your Profile page. To delete your account, submit a support request.

Update your details

1. Log in at https://events.pulseticketing.com.au.
2. Click the person icon at the top right, then EDIT PROFILE.
3. Change your First name, Last name, Contact phone or Email.
4. Click UPDATE.

This updates your account details. It doesn't change the names on tickets you've already bought. See How do I change the name on my ticket?.

Change your email address

Change the Email on your Profile page and click UPDATE, as above. Your tickets stay in your account.

Lost access to your old email and can't log in? Submit a support request with your old and new email addresses, and we'll help.

Delete your account

Submit a support request from the email on your account and ask us to delete it. Keep a copy of any tickets for upcoming events first.

Unsubscribe from emails

Use the unsubscribe link at the bottom of any marketing email. You'll still get emails about tickets you've bought.

Still stuck?

Submit a support request.

Related articles

• How do I log in or reset my password?
• Where are my tickets and how do I download them?