How do I sell add-ons like parking or merchandise?

Created by Ticketing Support, Modified on Mon, 26 Oct at 2:55 AM by Ticketing Support

Add them in your event's Add-ons step. Buyers can add them to their order, and each add-on comes with its own ticket so your staff can check it.

Add an add-on

  1. Click Events, click your event's name, then click Add-ons.
  2. Click Add Add-on.
  3. Enter the name, for example "Tent Hire" or "Shuttle Pass".
  4. Enter the Quantity, price and Booking Fee.
  5. Leave Capacity Per Ticket at 0, unless the add-on lets someone into the event.
  6. Check when it's on sale.
  7. Under Advanced Settings, turn on Requires ticket purchase if it can only be bought with a ticket.
  8. Click Add Add-on.

Ideas for add-ons

  • Parking and shuttle passes
  • Merchandise and programmes
  • Camping or accommodation
  • Meal or drink packages
  • VIP upgrades

Notes

  • Add-ons with a capacity of 0 don't use up your session capacity.
  • Add-ons can be marked sold out or hidden, just like ticket tiers.
  • Without Requires ticket purchase, buyers can buy an add-on on its own.

Still stuck?

Submit a support request.

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