How do I create a Ticket Tier?

Overview

Set up new ticket tiers in Events > Manage Ticket Tiers with customizable pricing, capacity, and timing options.

How to Create a Ticket Tier

Navigate to Events > Manage Ticket Tiers and click the "Add Event Ticket" button to create a new ticket tier. You'll need to complete the following fields:

Essential Fields

1. Ticket Tier Name: The name of your ticket phase (e.g., Early Bird, First Release, VIP)
2. Quantity: Total number of tickets available in this tier
3. Capacity Per Ticket: Number of attendees per ticket (default is 1)
4. Ticket Price: Base price excluding booking fees
5. Booking Fee: Service fee for the Pulse platform. If set to zero, Pulse will charge your account's standard rate

Ticket Pricing Options

• Cheapest Available Ticket Pool: Tickets are bundled into a pool where the cheapest tickets are sold first

• Fixed Price Listing: Tickets remain at a set price throughout the sales period

Purchase Limits

Min Purchase Qty: Minimum tickets per transaction. Max Purchase Qty: Maximum tickets per transaction

Timing

Ticket Sale Period: Set the date range when tickets are available. Start/End Time: Daily time window when tickets can be purchased

Additional Settings

Description: Add details about the ticket tier. Sold Out: Manually mark tier as sold out. Hide Ticket Tier: Remove tier from public view (useful for staff/artist tickets)

Important: When creating ticket tiers, ensure all times and quantities are accurate, as these control ticket availability for customers.