How do I edit a Ticket Tier?

Overview

Manage and modify ticket tier settings through Events > Manage Ticket Tiers. For tiers with existing sales, create new tiers instead of modifying prices.

Accessing Ticket Tiers

1. Navigate to Events > Manage Ticket Tiers

2. Click the desired ticket tier link

Important: For price changes on tickets with existing sales, create a new tier instead.

Field Descriptions

Basic Information

• Event - Select the associated event from the dropdown

• Title - Name your ticket tier (e.g., Early Bird, First Release, Phase 1)

• Price - Set the base ticket price, excluding booking fees

• Booking Fee - Service fee for Pulse platform sales

• Currency - Select event location currency

Timing and Capacity

• Starts At - Date and time when ticket sales begin

• Ends At - Date and time when ticket sales end

• Allocation - Number of tickets available in this tier

• Order - Set sales sequence (lowest for cheapest tickets)

Status Options

• Is Sold Out - Force tier to appear sold out

• Is Hidden - Hide tier from the event page

• Optional Extra - Enable for add-on products

Template Setup

• Ticket Template Image - Background image for e-tickets

  • Use light colors

  • Leave space for the barcode

  • Include terms and conditions text