How do I control how my event link looks when shared?

Created by Ticketing Support, Modified on Mon, 26 Oct at 2:55 AM by Ticketing Support

Your banner image and short description are what people see when your event link is shared on Facebook, Instagram, messaging apps and more.

Set your link preview

  1. Click Events, then click your event's name.
  2. In the Details step, write a Short Description. It shows under your event name in the preview.
  3. Click Save & Next until you reach the Design step.
  4. Upload your Main Banner & Social Sharing Image (2400 X 1256px). Use at least 1920 x 1005 px. The same image is used for your banner and your link preview.
  5. Click Save & Close.

The preview title is your event name followed by "Tickets" and Pulse Ticketing. If you don't upload a banner, a standard Pulse image is used instead.

If an old preview still shows

Platforms save previews for a while. To refresh one on Facebook, paste your event link into Meta's Sharing Debugger and click to scrape it again.

Notes

  • Keep the description to one or two short sentences.
  • Use an image with your event name and date, readable on a small phone screen.

Still stuck?

Submit a support request.

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