How do I get a guest list for the door?

Click Event actions next to your event's session and choose Download Guestlist. You'll get a spreadsheet (CSV) of every ticket for that session, sorted by surname, ready to print or send to your venue.

Download the guest list

1. Click Events in the left menu.
2. Click Event actions next to your event. If your event has several sessions, use the row for the session you want.
3. Click Download Guestlist.
4. Open the file in Excel or Google Sheets.
5. Filter the Status column to VALID, then print it or send it to your venue.

What's on the list

• Last Name and First Name of the ticket holder.
• Email.
• Buyer Full Name, the person who bought the ticket.
• ID, the ticket number.
• Purchase Date (UTC).
• Status, such as VALID, CANCELLED, REFUNDED or NAME_CHANGED.

The list is sorted A to Z by surname.

Notes

• The list includes every ticket, including cancelled and refunded ones. Filter by Status so you only print valid tickets.
• A printed list is a good backup if your internet drops. Download it as close to the event as you can, so late sales are included.
• The list contains personal details. Keep it secure and destroy it after the event.

Still stuck?

Submit a support request.

Related articles

• How do I check people in at the door?
• How do I download my ticket and customer data?
• How do I see who has checked in?