Overview
The name change feature in Pulse Ticketing allows ticket holders to update attendee information straightforwardly. This functionality is essential for managing ticket transfers, updating corporate bookings, and handling last-minute attendee changes.
Steps to Change Names
- Locate Ticket
- Find the specific ticket row in your dashboard
- Identify the correct attendee record
- Access Menu
- Look for the gear icon (⚙️) in the rightmost column
- Click to reveal dropdown options
- Select Change Option
- Choose "Change Name" from the dropdown menu
- The system will display a name change form
- Enter New Details
- Input new attendee information
- Verify all required fields are complete
- Confirm Changes
- Review updated information
- Submit the name change request
- The system will update ticket details
- Verify Update
- Check ticket details to confirm changes
- Review confirmation notification
- Access ticket history if needed
- Resent the ticket once you are satisfied with the changes.
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