How do I hide a Ticket Tier away from the public?

Created by Ticketing Support, Modified on Sat, 1 Feb at 3:36 PM by Ticketing Support

Overview

Hide ticket tiers to manage ticket visibility for private sales, member-only tickets, or promotional offers. Hidden tiers can be accessed through direct links or unlocked with coupon codes.

Common Use Cases

  • Pre-sale tickets for members

  • VIP or special access tickets

  • Early bird promotions

  • Reserved allocations

  • Group booking tickets


Steps

  1. Events > Tickets

  2. Select the target ticket tier

  3. Enable the "Hide ticket tier" checkbox

  4. Save changes


Note

  • Auto-activates when allocation depleted, or end date reached

  • Verify on the event sales page

  • Use coupons to unhide tickets for specific customers selectively

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