What does each area of the admin do?

The menu on the left of the admin takes you to everything you need to run your events. Here's what each area is for, so you always know where to go.

Dashboard

Your sales at a glance. The Sales tab shows ticket sales and revenue across your events. The Marketing tab shows how many people are visiting your event pages and where they come from.

Read more: How do I use the dashboard?

Events

Create and manage your events. Each event is set up in five steps: Details, Tickets, Add-ons, Design and Checkout. Events with reserved seating also have a Seat Map step.

Read more: How do I create a new event?

Tours

Group several events on one page, for example the same show in different cities.

Read more: What are tours and how do I set one up?

Tickets

Every ticket sold, in one list. From here you can view an order, resend tickets, change a name, move a ticket to another tier or session, refund or cancel. You can also issue tickets yourself.

Read more: How do I resend tickets to a buyer?

Reports

A detailed sales report for each event: totals, ticket and add-on sales, buyer age and gender, and a sales timeline.

Read more: How do I use sales reports?

Resale

Tickets your buyers have listed for resale, what has sold, and refunds waiting to be paid.

Read more: How does ticket resale work for my event?

Coupons

Discount codes, and codes that unlock hidden ticket tiers. Create one code or a batch of codes at once.

Read more: How do I create and manage coupon codes?

Scans

Every ticket checked in at your events, and when.

Read more: How do I see who has checked in?

Box Office

Sell tickets in person at the door or over the phone, and record cash or card payments. Box Office opens as a full-screen page made for a tablet or laptop.

Read more: How do I sell tickets at the door or over the phone?

Settings

Company Profile for your company details, Stripe Payments to connect Stripe so you get paid, Integrations for Meta and Google tracking (What can I connect in Integrations?), and User Permissions for your team and their roles. Only admins see Settings.

Read more: How do I update my company details? and How do I connect Stripe so I get paid?

Billing

Your invoices for Pulse platform fees, month by month, for accounts on our latest Stripe Payments integration. Don't see Billing? Submit a support request and we'll help you upgrade.

Read more: Where do I find invoices for my platform fees?

Notes

• The company name at the top of the menu shows which company you're working in. If you manage more than one, click it to switch.
• What you see in the menu depends on your role. If an area is missing, ask an admin on your account to check your role.
• New here? Start with How do I create a new event?.

Still stuck?

Submit a support request and we'll help you get set up.

Related articles

• How do I create a new event?
• How do I add team members and set their permissions?
• How do I use the dashboard?